All budding
entrepreneurs’ dream is to develop a large customer base, drive a ton of sales
and build a successful business – but how do you do that?
With time, and lots
of it. If it was easy to start an eCommerce business and generate 6 figures,
everyone would be doing it.
The whole process
of getting your business up off the group and sustaining its progression is an
extremely tedious task if done correctly, but the rewards that come as a result
of your hard work are invaluable.
Increasing your
sales can’t come first, it has to coincide with the tips and tricks provided in
this article, but it all comes down to the initial value you provide to your
consumers.
1. Display Your Site Security
Far more people are
going to visit a site that looks trustworthy, no one wants to put their
personal information at risk, would you?
One of the most
effective things you can do is display a ‘Secure’ icon at the beginning of your
URL when visitors appear on your site. Doing so will instill confidence in
customers’ minds, putting them at ease and allowing them to focus on the product/service
you offer.
A strong reputation
helps, but being approved by security companies like McAfee, PayPal, and other
major firms is a great place to start and will make a real difference.
2. Go Incognito
Go incognito and pose
as a consumer. Doing so will allow you to join industry and competitor based
groups that are full of potential customers.
Now, the objective
is not to promote your business, but to gather consumer research like
behavioral patterns that analytics can’t identify.
Is this wrong?
Well, not really.
Whatever industry you operate in, you chose it initially, meaning you are
passionate about it. So basically, you are just exploring your interests
further, inside of work!
It’s a bit sneaky,
but you will gather high-quality research that is key to your business’
performance.
Introducing instant
buy options is going to reduce the risk of cart abandonments tenfold, creating
a checkout process that is quick and convenient.
Through using
payment methods such as PayPal and ApplePay, customers’ shipping and billing
information are already accessible, so there is no need for them to take 5
minutes typing it out.
Simply writing
‘checkout in seconds’ on your advertisement is going to attract more customers
and generate a higher click-through rate (CTR).
Also, proceeding
with this form of checkout will give you access to their email address,
building your mailing list in the process!
4. Financing
Giving customers
the option to finance your product/service in monthly or weekly installments of
a reduced amount is going to lower the commitment level a customer has to make.
For instance, why
do you think mobile contacts are billed monthly?
Because the annual
cost would be through the roof and scare off customers before they have had the
opportunity to purchase it.
Introducing this
feature will also allow customers that really want your product to actually
purchase it, increasing your sales further!
Including a
physical human being in a video ad is going to make it more relatable for
consumers.
Take a typical Bose
advert, for example. Someone is in a loud, crowded place when they put on a
pair of Bose headphones and suddenly escape their busy reality.
Well, most people
experience a hectic environment almost every day and would kill to escape from
it all for 5 minutes (relatable right). A video advert really doesn’t have to
be complicated, simply including a human increase the level of purpose a
product may hold.
6. Daily Raffle
Providing an incentive for customers
to visit your website every day can really help you sell more products.
Adding an extra tab
to your website that allows a customer to enter their email for the chance to
be entered into a daily raffle builds your mailing list, website traffic,
social media engagement and a whole lot more.
In the process of
visiting your site to view the daily raffle results, carefully positioned
products can catch the eye of your visitors and increase the chance of an
additional sale.
This requires a
little work but is an effective strategy to increase your sales in the short
and long term.
7. Refer a Friend
Offering a reward
to those who refer a friend is another great incentive for customers to promote
your business for you.
Whether the reward
is a 10, 20 or 30 percent discount, its value that your customers receive for
doing next to nothing.
Creating convenient
strategies like this, that contain value for your business and the consumer,
requires little work but can be extremely rewarding.
Take, Trading 212.
For simply referring a friend to sign up for the platform, you are rewarded
with free shares. Trading 212 has made use of a trading barrier to entry, ‘have
money’, and created a promotion out of it.
This article could
have shown you 7 standard techniques used by the majority of businesses to
boost eCommerce sales, but that carries no value at all.
As an eCommerce
marketing agency, we recognise the long term way to generate sales
and function sustainably is through doing things differently, or you won’t
exceed your competitors or achieve your business objectives.
The marketing tips
in this article are likely known by most people in the eCommerce industry, however,
it is how you take action on these tips that will differentiate you and your
business, to everyone else.
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